The Independent Dispute Resolution (IDR) Specialists

Terms & Conditions

1. Introduction

Welcome to United Collections. These Terms of Use govern your access to and use of our website (www.arbcollections.com) and services, including medical billing, independent dispute resolution (IDR) assistance, and revenue cycle management. By using our website or services, you agree to be bound by these Terms. If you do not agree, please refrain from using our site and services.

2. Eligibility

By accessing or using our services, you confirm that: You are at least 18 years old and legally capable of entering into contracts. You are authorized to act on behalf of a medical practice or healthcare provider, if applicable. Your use of our services complies with all applicable laws and regulations.

3. Services Provided

United Collections specializes in: Independent Dispute Resolution (IDR) support to challenge insurer underpayments. Medical billing services to optimize revenue cycle management. Claims submission and processing through federal and state IDR portals. We do not guarantee specific financial outcomes but strive to maximize reimbursements for our clients.

4. Account Registration & Security

To use certain features of our services, you may need to create an account.
You are responsible for maintaining the security of your login credentials.
Any activity under your account is your responsibility, and you must notify us immediately of any unauthorized use.

5. Fees & Payment

Some services require payment, as outlined in our Collection Services Agreement.
Fees may vary based on the complexity and volume of claims handled.
Payments must be made on time, and failure to do so may result in suspension of services.

6. Data Collection & Privacy

We collect and process data in accordance with our Privacy Policy.
Your information is used to facilitate claims processing, billing, and dispute resolution.
We do not sell or rent personal information to third parties.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by United Collections and protected by copyright laws.
You may not copy, modify, distribute, or use our intellectual property without prior written consent.

8. Limitations of Liability

United Collections provides billing and dispute resolution support but does not guarantee claim approvals or specific reimbursement amounts.
We are not responsible for any decisions made by insurance companies, IDR entities, or regulatory bodies.
Under no circumstances shall United Collections be liable for any indirect, incidental, or consequential damages arising from your use of our services.

9. Third-Party Links & Services

Our website may contain links to third-party sites or tools (e.g., IDR portals, insurance platforms).
We do not endorse or assume responsibility for any content, services, or policies provided by third parties.

10. Termination of Services

We reserve the right to suspend or terminate your access to our services if you: Violate these Terms of Use. Fail to make required payments. Engage in fraudulent, unethical, or unlawful activities.

11. Changes to These Terms

We may update these Terms of Use periodically. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

12. Contact Information

For questions about these Terms of Use, please contact us at 888-420-9660.